When clicking on a link, specificly on an link in an Outlook email, webmail, Internet Explorer will not open the webpage.
If you copy and paste the link into IE, the link will open.
If you have IE9 open already, clicking on the link in the email to the wll open the webpage correcly.
But, if you only have email open, and do not have Internet Explorer up and running, IE will open, but you get an error in IE that the web page cannot be opened.
And if you have Google Chrome set as the default browser, and click on the link, and Chrome is not already running, the link will open up Chrome, and go to the site.
I have done all the usual. Reset to defaults. Found a "fix" that said to change all references from "chromehtml" to "htmlfile" in registry. Disabled all add ons.
It is obviously an issue with Chrome causimg IE9 to not operate correctly. But what can I try? I have done the uninstall/reinstall. Of IE9 and Chrome. This stinks. Obviously Chrome caused the issue. A cursory search of the issue found this occurred for a lot of folks, and it seems that they all had installed Chrome, then tried to uninstall Chrome, but a lousy uninstaller is causing this issue.
Really such a simple little thing. Click on a link on email. If Chrome is the default browser, link opens no problem.
Set IE9 as the default browser, and clicking on the link in the email opens IE9, but with an error that the webpage cannot be opened.
And, if I have IE9 already open, click on the link, and the webpage will open correctly. How crazy is that?
AND... I don't want to tell the user to just use Chrome, or to just have IE9 running. I want to FIX this.
Oh, and have also done all the usual "turn off security" and "set everything to minimums" And really, everything I could find.
This is one of those issues that costs more to fix, than it is worth, but I really would like to fix it.
WHY would a link in an email, when clicked, open IE9 but not go to the webpage correctly, if IE9 is not already running. But if IE9 has been started, then you click on the hyperlink in Outlook, the webpage will open correctly?
And WHY would the link open just fine in Chrome, as long as Chrome is set as default browser? Whether Chrome is up and running or not?
And system is Windows 7 Pro 64bit.
Rick