I have a client whose IE9 suddenly began intermittently crashing about two weeks ago. I suspect it's related to flash. I have run Combofix. He has Norton Security through Comcast. I've uninstalled and reinstalled flash as well as Norton.
Following are the details of three crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16457
Application Timestamp: 50a2f9e3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000005
Exception Offset: 0003224d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d
Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 9.0.8112.16457
Application Timestamp: 50a2f9e3
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 48204190
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16457
Application Timestamp: 50a2f9e3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000005
Exception Offset: 0003224d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any thoughts as to how to resolve this?
Thanks!