Hello,
I wanted to see if someone could help me solve a problem. I have a user at work I'm trying to help solve a slowness issue. He is using IE 9 on Windows 7, and visiting both Yahoo and Goggle Finance pages. What he does is save a shortcut to those pages on his desktop. He has recently complained that when he clicks on either of the shortcuts, the page takes about 2 minutes to fully open. I confirmed that is the case.
If I open IE to his home page, then type the site manually, it opens very fast. I saved that page to the Favorites list, and that opens fast when accessed. I re-created the desktop shortcuts, but that does not fix the problem. Only the shortcuts to the web are slow.
We are on a domain, and the My Documents folder is being redirected to a file server, but not the Desktop. I considered that desktop shortcuts might be directed through a different path, but I don't see where.
When asked the "what changed" question, he says nothing. But I'm pretty sure he upgraded Java when prompted, as it is not coming up. Not sure if Java would make IE shortcuts run slow.
Any help or guidance is appreciated.