I cannot get any Digital DVD to copy. I'll get to the place where you enter the code to transfer using WMP, but the window then changes and it tells me I need a security component upgrade.
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You must upgrade security components of Windows Media Player so you can play protected files on your computer. To upgrade please follow the instructions below:
- Step 1: Click here to get the security upgrade.
- Step 2: After the upgrade is complete click the "Next" button below.
When I click on the link it takes me to a window to upgrade the security component, but the upgrade button is greyed out and it there is always an "error" icon, though it also says, "done."
What do I do to get the security component upgrade so I can downloan Digital DVD copies?