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Internet explorer no longer works in my main user on my PC. I can get Firefox to work and can get IE to work in the 'guest' user, but not the main one. How do I fix this?

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Hello,

about a year ago I had a nasty virus on my computer that disabled the antivirus and disabled Internet explorer until I found a fix to remove the virus. Unfortunately I can't recall the name of the virus.

Anyway, in my main windows 7 user (the administrator user) Internet explorer no longer works and I can't figure out why and can't figure out how to repair it. Updating the version of IE to Internet Explorer 9 didn't work. IE works in the guest user though but I can't see any differences in the settings. Firefox works in both users but there are programs that I have on my computer that require Internet explorer to work (Starcraft 2, Bioshock 2, Batman Arkham Asylum and Batman Arkham City are some examples)

I've been able to get around some problems by playing these games in the guest user instead of the main user but I still need this problem fixed and I would appreciate any help given.

My internet explorer self-diagnostics say:

Print
Windows Network Diagnostics
Publisher details
Issues found
The remote device or resource won't accept the connection
The device or resource (www.google.com) is not set up to accept connections on port "The World Wide Web service (HTTP)".
Detected
Detected
Contact your network administrator
Completed
Issues found
Detection details
6
The remote device or resource won't accept the connection
Detected
Detected
The device or resource (www.google.com) is not set up to accept connections on port "The World Wide Web service (HTTP)".
Contact your network administrator
Completed
The computer or device you are trying to reach is available, but it doesn’t support what you’re trying to do. This might be a configuration issue or a limitation of the device.
Detection details
Expand
Informational
Network Diagnostics Log
File Name: 0214504A-D3D1-44C1-ACC4-9A52BA63B27D.Diagnose.Admin.0.etl
Informational
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: CHRIS-PC
Windows Version:
6.1
Architecture:
x86
Time:
Tuesday, August 14, 2012 2:28:24 PM
Publisher details
Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version:
1.0
Publisher:
Microsoft Windows

perhaps that helps some. I don't fully understand what I'm reading and don't know how to proceed. My internet service provider couldn't help me either in fixing this a while ago...

kind regards,

Chris


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