We run a 2008r2 64bit terminal server with about 50 users, with 32bit IE9 v9.08.8112.16424. Since installing these server 15 months ago, for all users other than the sysadmin user, whenever closing IE, the following error occurs:
Windows host process (Rundll32) has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: rundll32.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc637
Fault Module Name: Flash32_11_4_402_278.ocx
Fault Module Version: 11.4.402.278
Fault Module Timestamp: 50565f1f
Exception Code: c0000005
Exception Offset: 001f9cdb
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have uninstalled both 32 and 64 bit versions of flash and reinstalled the latest versions. I can find no further suggestions anywhere for this problem and am at a loss what to try next. Can anyone help?