IE 8 APPCRASH using windows 7 embedded on a thin client

i have about 15 users on HP thin client notebooks, and 2 users noticed that their IE is freezing whenever they open it.

here is the error code info:

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             iexplore.exe

  Application Version:                           8.0.7601.17514

  Application Timestamp:                    4ce79912

  Fault Module Name:                          ntdll.dll

  Fault Module Version:                        6.1.7601.17514

  Fault Module Timestamp:                 4ce7b96e

  Exception Code:                                  c0000005

  Exception Offset:                                00064fd6

  OS Version:                                          6.1.7601.2.1.0.320.65

  Locale ID:                                             1033

  Additional Information 1:                  0a9e

  Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:                  0a9e

  Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

anyone able to shed some light on what is going on?