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IE9 View Download appears to be disfunctional. Is there a fix?

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I’m having serious problems with the IE9  VIEW DOWNLOAD facility; it isn’t working.  That prevents me from downloading anything from the Internet as, the traditional RUN/SAVE prompts don’t appear. 

Background info:

I run three PCs in our house:  2 WIN XP (SP3) configurations with the latest IE8.  These machines are OK and the IE8 functions and facilities are robust and reliable.  Both machines run <personname w:st="on">Norton</personname> Antivirus 2011.

My latest machine, recently purchased, came with Windows 7 and IE9 (V 9.0.8112.16421) pre-installed.  Both the 32 and 64 bit versions of IE9 are on the machine.  I tried both but neither had any effect on the problem.
This desktop PC is an HP Pavilion p7-1243  64 bit model with 8MB (DDR3) and a 1 TB HD with the latest <personname w:st="on">Norton</personname> Internet Security also pre-installed.

What I tried to do to resolve the problem:

  1. In IE9:  TOOLS à INTERNET OPTIONS à DOWNLOADS à AUTOMATIC PROMPTING à ENABLED.  This had no effect on the problem.
  2. Again in IE9 :  TOOLS à INTERNET OPTIONS à ADVANCED à RESET.  This deleted all personal settings and restored the defaults and had no effect.
  3. I uninstalled all applications that I loaded on the machine (e.g. Office 2003) without effect on the problem
  4. I ran a SYSTEM RESTORE that brought the machine back to its original state.  The vendor (BestBuy) couldn’t help me with the IE9 problem
  5. Checked Internet and found this problem widespread with the earliest discussions dating back to late 2010.  Reverting to IE8 is not practical with a Windows 7 64 bit machine.  I saw suggestions to switch to FIREFOX.  I tried that and it works but I would much prefer to stay with IE9.

Is Microsoft aware of this problem?  Is there a solution on the horizon?

Best regards,
p


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