Somehow I have a copy of Explorer on my machine that is identified as "newer" when I try to reload Explorer 9 for Windows 7 (32 bit) from the Microsoft download site. The current copy of Explorer on the machine it isn't running properly and impacts both Google search function and Bing. It will not allow me to get full access to MS money page. It will also not allow use of Microsoft Silverlight. When I try to access MS Money, the machine now goes to a silverlight prompt but appears to be in a "loop" because it wil download silverlight but not allow it to be opened. I assume the current copy of Explorer that is on the machine must be removed and reinstalled. When I look in the Control Panel under Program uninstall, I can't find it on the list of programs. Where does the program reside and how do I remove it so I can reinstall it? I tried the "reinstall previous version" option but the response is there is no previous version to install.
As you can probably tell, I'm not computer literate but rather just a "user" so your help would be greatly appreciated and needs to be very basic. If I remove the current version will it also remove all the "Favorites" that were used with Google?
Thanks,
Bob-D
