Hi All,
Please find my notes related to the issue
The call is made from one of the solution pages through JavaScript(which in different server XXXX01).
The help files are in different server(YYYY01).
The parameters values passed to function(which open the popup) in onlinehelp.js are same from IE10 and IE8 browsers.
window.open( webHelpFile, "_MCWebHelpCSH", browserOptions + size);
webhelpFile = "../Help/En/onlinehelp_CSH.htm#codes/Benefit_Administration_Overview.htm|ADPSkin|OpenType=Javascript".
But from the IE8 browser the url starting part(..) is pointing to http: //YYYY01/Folder (which is correct),
Whereas from the IE10 browser the first url part is pointing to http: //XXXX01/Folder ,where the file is not present and it is throwing error file not found.
Debugged the application using F12 developer tools from both browsers.
The JavaScript function is in the master page function benefits_LaunchHelpPage();Maste pager is inserver XXXX01
Please let me know if you need any more information.No clue upto now why this happening
Regards
Pramod Ubbala